Supplier Payments

Within DASH, Supplier Payments (also known as Supplier Remittance) provide a centralized way to manage balances owed to suppliers, payment requests, and refunds. This guide will walk you through the process and explain each section.

Overview

Payment Requests

Balance Payments

Steps to Remit a Payment

Refunds

Editing Supplier Elements

Requesting a Payment

Overview

Supplier Payments can be accessed from Back Office > Supplier Payments.

At the top of the page, you will see several tabs:

Payment Requests
Balance Payments (Last 30 Days)
Balance Payments (Older)
Balance Payments by Supplier
Refunds Due (Last 30 Days)
Refunds Due (All)
Already Paid
Already Paid (date loaded)
Balance Payment Reconciliation

Payment Requests

Payment Requests are created when a supplier requires a deposit, full balance, or an immediate payment.

Creating a Payment Request

To create a payment request:

1. Go to Admin > Supplier Search

2. Enter the supplier reference or booking details in the search bar.

3. From the search results, click Edit if any details need to be corrected (price, commission, VAT, etc.)

4. Verify the details by ticking V.D (Verified Details) and V.F (Verified Financials).
5. Once verified, click Req. Paym. (Request Payment) on the right-hand side.

These requests will appear in the Payment Requests tab once initiated. From here, you can:

Balance Payments

Balance payments represent amounts owed to suppliers that are due within a certain timeframe.

1. You can search by reference, lead passenger, or supplier to quickly locate the booking.

2. When a payment is ready, use the Remit column on the right-hand side to process it.

   
   

Steps to Remit a Payment

1. Enter the Payment Amount

• In the Remit column, type the amount you wish to pay.

• Example: If the supplier is owed £718.15, enter 718.15.

  

2. Select a Payment Type

• Use the dropdown next to the amount field to choose the appropriate payment method (e.g., Bank Transfer, Card).

3. Confirm the Payment Date

• A payment date field appears at the bottom of the table. Ensure it reflects the correct date of payment.

4. Click Remit

• Once all details are correct, click the Remit button at the bottom-right of the table.

Refunds

Refunds work similarly to payments, allowing you to view:

• Refunds due in the last 30 days.
• All refunds due.

These tabs give visibility over pending refunds that must be returned to customers.

Editing Supplier Elements (Admin user only)

1. When reviewing supplier records via Admin > Supplier Search, you can adjust key booking details.

2. Click on the Edit button to open the booking element. You can update the following fields:

Requesting a Payment

To request a supplier payment:

1. Navigate to Admin > Supplier Search.
2. Enter the supplier reference in the search field.
3. Locate the booking in the results.
4. If immediate payment is required, click Req. Paym. (Request Payment).

This action moves the booking into the Payment Requests tab under Supplier Payments. You can then remit the payment as normal.