Creating an Enquiry
Last updated 22/Aug/2025, JW
This article provides step-by-step instructions on how to create a new enquiry or booking within the DASH, from accessing the Enquiries page to entering customer details and confirming the entry.
How to add an enquiry
- Accessing the Enquiry
In DASH, go to Enquiries/Bookings.
Select Add Enquiry from the menu.
- Enter Enquiry Details
- Fill in the required fields such as First Name, Last Name, Contact Number, Email, Departure Date, Departure Airport, Destination, and Enquiry Details.
| Field | Description | Example |
|---|---|---|
| First Name | Customer’s first name | John |
| Last Name | Customer’s last name | Doe |
| Contact Number | Customer’s phone number | +44 7911 123456 |
| Customer’s email address | johndoe@email.com | |
| Departure Date | Date of departure | 02/Sep/2025 |
| Departure Airport | Airport where the customer will depart | LGW |
| Destination | Customer’s destination | Japan |
| Enquiry Details | Additional details about the request | Wants to visit Disneyland |
- You may also fill in any optional fields as needed.
- Click the Add Enquiry button.
- View Customer Details
If successful, the system will redirect you to the Customer Details page.
